Make Civility the Norm on Your Team

We all want to come to work and be treated with kindness and respect. Unfortunately, my research shows that there is rampant incivility in most organizations. I found that 98% of the workers I surveyed over the past 20 years have experienced rude behavior and 99% have witnessed it.

Read more: https://hbr.org/2018/01/make-civility-the-norm-on-your-team

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