Making Better Bureaucrats

More often than not, we use the word “bureaucrat” as an insult.  By their very nature, bureaucrats, we believe, are rule-obsessed, callous, petty, power-trippers.  Encounters between ordinary people and “public servants” can be demeaning and disempowering.

Read more: https://www.psychologytoday.com/blog/is-america/201711/making-better-bureaucrats

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